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The Primary Affiliate of the Winnipeg Jets

FAQ

MOOSE TICKETING FREQUENTLY ASKED QUESTIONS

WHAT ARE THE BENEFITS OF THE MANITOBA MOOSE SEASON TICKET MEMBERSHIP PROGRAM?

Being a part of the Season Ticket Membership program comes with more than just experiencing the incredible on-ice product. Members will enjoy exclusive benefits including first right to playoff tickets, discounts on food & beverage and Jets Gear merchandise, player autographed gift, Winnipeg Jets game tickets – and more. For a full list of benefits click HERE.

I WANT TO CONTINUE WITH MY SEASON TICKET MEMBERSHIP FOR THE 2026-27 SEASON; WHAT DO I NEED TO DO?

Confirm your payment plan for the 2026-27 season by clicking HERE. If no action is taken, your Season Ticket Membership will automatically renew and your current payment plan from the 2025-26 season will carry over to the 2026-27 season. The terms and conditions of the Manitoba Moose Season Ticket Membership Agreement can be found HERE.

WHAT ARE THE PAYMENT OPTIONS FOR THE 2026-27 SEASON?
  1. Pay in full: 100% on April 1, 2026
  2. Pay in four installments:
    • 25% on April 1, 2026
    • 25% on June 1, 2026
    • 25% on August 1, 2026
    • 25% on October 1, 2026
  3. Pay monthly: 12 equal payments processed on the 1st of every month* starting April 1, 2026, through to March 1, 2027.
    *2.0% administration fee will be applied to all monthly payment plans.
HOW DO I CHANGE MY PAYMENT PLAN FOR THE 2026-27 SEASON?

Confirm your payment plan for the 2026-27 season by clicking HERE by Thursday, March 19, 2026.

I HAVE CREDIT ON MY ACCOUNT FROM THE 2025-26 SEASON, CAN THAT BE APPLIED TO MY 2026-27 INVOICE?

Yes. Any credits on account will automatically be applied toward your 2026-27 season invoice prior the first payment being processed on April 1. For any other requests, please contact the Membership Services team at service@moosehockey.com

CAN I PURCHASE ADDITIONAL SEASON TICKET MEMBERSHIPS FOR THE 2026-27 SEASON?

If you are interested in additional Season Ticket Memberships for the 2026-27 season, please answer the “Additional Tickets” question during the payment plan selection process for your 2026-27 season invoice. Information on additional Membership availability will be provided following the March 19, 2026, deadline. Start the process HERE.

CAN I RELOCATE MY SEATS FOR THE 2026-27 SEASON?

If you are interested in relocating your seats for the 2026-27 season, please answer the “Seat Relocation” question during the payment plan selection process. All Season Ticket Members interested in a relocation will have the opportunity to view additional seat options following the March 19, 2026, deadline. Start the process HERE.

HOW DO I MODIFY MY SEASON TICKET MEMBERSHIP FOR THE 2026-27 SEASON?

If you are interested in modifying your 2026-27 Season Ticket Membership package, please click HERE to share more information on your request. Our Membership Services team will follow up with you to discuss the next steps regarding your Season Ticket Membership. No changes will be made to your Season Ticket Membership until discussed with you. For any other questions, please contact our Membership Services team at service@moosehockey.com.

HOW DO I OPT OUT OF THE SEASON TICKET MEMBERSHIP PROGRAM FOR THE 2026-27 SEASON?

If you are interested in opting out of your 2026-27 Season Ticket Membership, please click HERE to share more information on your request. Our Membership Services team will follow up with you to discuss the next steps regarding your Season Ticket Membership. No changes will be made to your Season Ticket Membership until discussed with you. For any other questions, please contact our Membership Services team at service@moosehockey.com.

WHAT ARE THE TICKET MEMBERSHIPS FOR THE 2026-27 SEASON?

Full Season (36 regular season plus the first four playoff games), Half Season (18 regular season home games), 12 Game Packs (choose one of four pre-made packages) or Flex 15 (undated vouchers) and the Mini Plan (one ‘Prime’ game and three undated vouchers). For more information click HERE.

HOW DO THE 12 GAME PACKS WORK?

Select from one of four curated 12 game packs featuring all four of our ‘Prime’ games and eight games following a theme (i.e. Canadiana, Matinee, Rivalry, Variety). More details on 12 Game Packs will be announced following the release of the 2026-27 season schedule. For more information click HERE.

HOW DOES THE FLEX 15 WORK?

The Flex 15 consists of 15 digital ticket vouchers. You will be able to redeem the vouchers in any amount for any game within the price category of the vouchers purchased (based on availability). For more information click HERE.

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